Twitter is testing more options to help users avoid negative interactions in the app

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Abuse has always been a problem on Twitter, with the platform’s toxicity a source of constant debate and accusation, pretty much since its inception.

But Twitter has worked to resolve this issue. After years of seemingly limited action, over the past 12 months, Twitter has rolled out a range of new control options, including response controls to limit unwanted comments, warnings on potentially harmful and / or offensive responses. , and the security mode which allows aalerts users when their tweets receive negative attention.

Collectively, these new features could have a big impact – and Twitter is not over yet. This week, Twitter introduced a few additional new control options that could help users avoid negative interactions, and the mental stress that can accompany them, when your tweets become the target of abuse.

First of all, Twitter is developing new The options “Filter” and “Limit”, which like Twitter Remarks, would be designed to help users exclude potentially harmful content (and the people who create it) from their responses.

As you can see here, the new option would allow you to automatically filter replies containing potentially offensive remarks, or users who tweet you repeatedly that you never engage with. You can also prevent these same accounts from replying to your tweets in the future.

But even more importantly, the Filter option would also mean that any replies you choose to hide would also not be visible to anyone else in the app except the person who tweeted them, which is similar to Facebook’s “Hide” option for post comments. .

This is a significant change in approach. Until now, Twitter has allowed users to hide content from their own view in the app, but others can still see it. Filter control would increase the power of individual users to hide such comments entirely – which makes sense, as they are replies to your tweets. But you can also imagine that it could be misused by politicians or brands who want to silence negative mentions.

This is probably a more important consideration on Twitter, where the real-time nature of the app invites response and interaction, and in some cases challenges to what people say, especially on questions. topical or newsworthy. If people could then end this discussion, it could have its own potential impacts – but then again, the original tweet would still be there for reference, and users could theoretically always quote whatever tweet they want.

And really, with the response controls already present in the app, it’s probably not very long, and it just might allow users to get rid of some of the trolls and creeps lurking in their responses, which could improve overall engagement in the application.

In addition to this, Twitter is also developing a new Warning message “Attention”, which would alert users to potentially conflicting comment sections before they launch out.

Twitter in mind

This could prevent you from stumbling into a quagmire of toxicity and unwittingly becoming a hotbed of abuse. As you can see in the second screenshot, the prompt would also invite users to be more considerate in their tweet process.

I don’t think it would have a big impact on user behavior, but it could at least help to encourage more consideration of the process.

Twitter is also developing new ‘Word filters‘, which is an extension of his keyword blocking tools, and would rely on Twitter’s automated detection systems to filter out potentially offensive comments.

Twitter word filters

As you can see here, the option would include separate toggles to automatically filter hate speech, spam, and profanity, based on Twitter’s system detection, providing another way to limit unwanted exposure in the network. ‘application.

These seem to be useful additions, and while there are always concerns that people are using these tools primarily as blinders to block out anything they don’t want to be addressed, which could limit useful speech and a Important perspective, if this is what gives people a better experience in the app, why couldn’t they?

Of course, the ideal would be a smart, informed debate on all issues, where people remain courteous and respectful at all times. But it’s Twitter, and it’s never going to happen. As such, providing more control options might be the best way forward, and it’s good to see Twitter taking more action to address these key elements.



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